Resolve "Unable to Connect to the SQL Database Service"

Modified on Fri, 03 Feb 2023 at 10:49 AM

If a pop-up window titled "Unable to Connect to the SQL Database Service" appears, it means that TurboBid encountered a problem connecting to the SQL database.

The pop-up window will include possible issues that are causing the problem.

It also provides instructions on how to create a Support Ticket, along with a list of information to provide.

A button is provided for creating a Support Ticket, and a button to view your TurboBid Log File, so that you can include the file in the Support Ticket.



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